Dubai Land Department Launches Integrated System For Real Estate Governance

Dubai Land Department (DLD), through its regulatory arm Real Estate Regulatory Authority (RERA), launched a first-of-its-kind electronic system titled ‘Mollak’ that incorporates innovations to ensure that justice and transparency are maintained. DLD prioritises customer satisfaction and happiness, in line with national strategies, and developed this system to help co-owned property owners and ascertain smooth and easy operations with their property managers. The system provides a new and integrated system to monitor accounts related to service charges in these projects by relying on the financial accounts operating according to the mechanism of the escrow account. The system operates across a range of stakeholders in managing co-owned properties. It also operates within the real estate unit owners’ database, and the database of real estate units registered and approved by DLD, where no user may change the data.